Contact Us

We are here to help with court reservations, open play sessions, tournaments, memberships, and payment concerns.

Booking Support

For date/time changes, failed payments, or reservation status questions:

  • Open your reservation details page and check payment or booking status.
  • Contact the facility owner directly for venue-specific policies.
  • If an issue persists, use platform support through your account area.

Open Play and Tournament Support

For participant concerns, seat limits, match records, or event schedule updates:

  • Reach out to the listed organizer or hosting facility first.
  • Confirm your join status from the Open Play or tournament page.
  • Report scoring or participation issues promptly so organizers can resolve them.

Recommended Contact Details to Include

When requesting help, include these details so support can assist faster:

  • Your account email and mobile number.
  • Reservation reference code, open play title, or tournament name.
  • Date and time of the booking/session.
  • A brief description of the issue and screenshots if available.
Response Expectations
Most booking and payment inquiries are handled during facility operating hours. For urgent same-day schedule conflicts, contact the facility owner directly.