Contact Us
We are here to help with court reservations, open play sessions, tournaments, memberships, and payment concerns.
Booking Support
For date/time changes, failed payments, or reservation status questions:
- Open your reservation details page and check payment or booking status.
- Contact the facility owner directly for venue-specific policies.
- If an issue persists, use platform support through your account area.
Open Play and Tournament Support
For participant concerns, seat limits, match records, or event schedule updates:
- Reach out to the listed organizer or hosting facility first.
- Confirm your join status from the Open Play or tournament page.
- Report scoring or participation issues promptly so organizers can resolve them.
Recommended Contact Details to Include
When requesting help, include these details so support can assist faster:
- Your account email and mobile number.
- Reservation reference code, open play title, or tournament name.
- Date and time of the booking/session.
- A brief description of the issue and screenshots if available.
Response Expectations
Most booking and payment inquiries are handled during facility operating hours. For urgent same-day schedule conflicts, contact the facility owner directly.